What We Learned at TigerSummit 2020
With over 400 registered attendees and 21 speakers, TigerSummit provided a wealth of valuable information for not only our clients, but also the entire TigerConnect team.
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Ransomware Underscores Value of Secure Messaging
In 2017, we ran the post below in response to a ransomware attack that hit Britain’s National Health System. Now in 2020, history has predictably repeated itself with a wave of attacks on several hospitals here in the U.S. from Ryuk, a group believed to be operating out of Russia and timed with both a surge in Covid-19 cases and the 2020 presidential election.
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Cloud Software Pushes Past the Limitations of Today’s EHR Texting Modules
Cloud-based software offers benefits that on-premise servers simply cannot: Rapid scalability, shared infrastructure, minimal IT management, API integration, higher uptime, greater flexibility, better security, and lower overall costs.
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6 Ways to Transform Healthcare Communication
Ineffective communication practices hold many healthcare organizations back. Administrators may be reluctant to invest in new technology, but they may not realize that continuing to operate with communication inefficiencies can lead to more medical errors, higher costs, and even lower staff morale. When administrators and clinicians work together to improve communication within their organization, they can usher in many benefits for employees and patients alike.
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6 Ways a Care Collaboration Platform Crushes Transfer Center Inefficiency
Transfer center inefficiencies can secretly drain not only hospital resources but staff morale and patient satisfaction. A simple, modest investment in a modern, mobile-centric collaboration platform can eradicate much of this burden while significantly increasing the volume of patient transfers, as it did for Temple Health, who went from 700 transfers per shift to 1,000 simply by adopting modern, purpose-built collaboration technology.
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RWJBarnabas Health Addresses Peer Recovery and Substance Use Disorders
TigerConnect’s capabilities have been carefully designed to deliver positive outcomes that help care teams administer care and communication quickly. In the case of RWJBarnabas Health, coordinated care delivery through EHR access and role-based messaging has led to higher quality care collaboration and progress toward recovery.
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Building One Source of On-Call Truth – One Schedule At a Time
When a healthcare system creates an initiative to build “one source of on-call truth”, the foundation will be implementing an enterprise-wide physician call scheduling software solution throughout the organization. In order to get the most value from an on-call scheduling software, it’s best to choose a fully-automated system that has a few basic functions.
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The Demand for a Chief Patient Experience Officer
More hospitals are hiring Chief Patient Experience Officers, and as the role matures, we’re learning that patients want to see evidence of exceptional communication, both with their clinicians and between their clinicians.
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Secure Messaging Enhances Critical Value Alerts
To enhance communication between their clinical providers and the laboratory, Geisinger implemented TigerConnect’s secure text messaging for their critical value notifications, automatically alerting the correct physician at the appropriate times. These automatic alerts reduce ineffective workflows, improve time management, and provide patients with critical values quickly and reliably.
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What Is HIPAA Compliance and Where Is It Taking Health IT?
Digital technology makes healthcare organizations more effective and efficient, reducing the potential for human error and speeding clinical communications. But it can also threaten patient privacy. Congress recognized this risk in the mid-90s — a decade before smartphones and nearly 15 years before required electronic health records (EHR) — and passed the Health Insurance Portability and Accountability Act of 1996 (HIPAA). This legislation sets national standards for patient privacy and, eventually, for healthcare data security as well.
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