Nikki Manuel, MSN, RN-BC, Clinical Consultant

It goes without saying that case managers are an integral part of the healthcare ecosystem. Case managers communicate about multiple patients throughout the day, often using a variety of different communication methods. With collaboration driving these mission-critical processes, solutions that...

Emergency departments (EDs) are universally acknowledged as high-stress environments. Having to hurdle communication barriers in time-sensitive scenarios can spell disaster for ED staff and patients alike, compromising patient care, staff morale, and overall department efficiency. A Journal of Patient Experience...

Nurses are the beating hearts and caring faces of any medical facility. They are hands-on with patients more than any other caregiver. They initiate many key steps in clinical workflows. Do they have concerns about the state of nurse communication...

Every second counts when it comes to saving lives. Code blue situations demand a coordinated response for patients experiencing cardiac arrest or life-threatening events. However, statistics reveal the survival rate of such patients is dishearteningly low. According to the Journal...

Nurses have been through a lot over the past 3+ years, from a global health crisis to skyrocketing staffing shortages. But as care teams emerge from the chaos, they’re taking lessons from the pandemic. One such lesson? Creating a well-constructed care...

In the healthcare industry, secure messaging solutions are more than just a buzzword, they are a necessary measure to ensure the safety of patient information. With the rise of mobile devices being used by healthcare professionals, many healthcare CIOs are...

The average hospital emergency department (ED) patient in the US waits more than 90 minutes to be taken to their room and nearly 120 minutes to be discharged from the ED. What’s more troubling is that this does not capture...

Skilled Nursing Facilities (SNFs) play a vital role in healthcare. The specialized, round-the-clock care and rehabilitative services SNFs provide ease patient transitions and help them continue recovery after a hospital stay.   However, skilled nursing facilities are often a source of...

In healthcare, every second counts. The ability to quickly respond to Code Blue situations, ease patient transfers, and seamlessly collaborate across healthcare teams is essential to achieve favorable patient outcomes. But clinical workflows are notoriously complex – often characterized by...