Rethinking Care Team Communication at Providence Saint John’s Health Center

Rethinking Care Team Communication at Providence Saint John’s Health Center

In a recent HIMSSCast episode, Dr. Russ Kino explores how integrating with TigerConnect helped Providence Saint John’s Health Center better manage care team communication and streamline workflows with text-based platforms. The integration of the TigerConnect Clinical Collaboration platform has not only streamlined communication but also positively impacted patient safety, satisfaction, and the hospital’s financial health.

Beyond EHR Chat: The Case for a Dedicated Communication Solution

Beyond EHR Chat: The Case for a Dedicated Communication Solution

Your communication tools should power your clinical workflows, not hold them back. Since EHR chat is inherently limited in its capabilities and requires you to contract additional vendors to fill the gaps, it creates information silos that create friction in care delivery. With a CC&C, you can route consult requests, nurse call alerts, and other contextual notifications to the right care team member the moment they become available.

Why EHR Communication Falls Short in Urgent Situations

Why EHR Communication Falls Short in Urgent Situations

EHR vendors advise against using EHR chat for urgent communications, and explicitly state that EHR chat should not be used for emergency communications. Care teams are only as fast as their communication tools allow them to be. To speed care delivery in an emergency, you need tools that go beyond clunky chat interfaces. A clinical communication and collabroation (CC&C) paltform helps hospitals achieve greater efficiency around critical response workflows (like code blue, sepsis, STEMIs, strokes, and critical labs) to ultimately deliver better care, faster.

Penn State Health Improves Communication with TigerConnect Role-Based Messaging

Penn State Health Improves Communication with TigerConnect Role-Based Messaging

The healthcare system faces a tough road ahead, as providers and hospitals are challenged with more patients than ever before. Increasingly, facilities are realizing the key to improving quality of care lies in more effective clinical communication and collaboration across both providers and patients. This blog explores how Penn State Health overcame its challenges through the power of TigerConnect.

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