TigerConnect Nurse Call

Create Quiet, Efficient Care Units that Improve Safety & Satisfaction

  • Boost nurse and patient experiences with presence-aware workflow orchestration
  • Gain real-time visibility into unit activity, patient load distribution, and staff responsiveness
  • Minimize costs and IT hassle with a flexible, reliable, and scalable architecture
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Benefits

Value

Features

Success Stories

FAQs

Benefits

Enterprise-Ready Nurse Call for Health Systems of Any Size

Optimize nursing workflows and transform patient experiences while keeping costs and IT burden to a minimum.

  • Reduce IT Complexity

    Avoid the complexity of traditional, hardware-centric nurse call systems with a software-first solution that’s easy to deploy, maintain, and scale, saving IT staff time while lowering total cost of ownership.

  • Streamline Interoperability

    Vendor-neutral, AI-powered workflow orchestration engine enables seamless integration with existing hospital technology — EHR, patient monitoring devices, communication apps, RTLS, and more — to create a more connected patient environment.

  • Optimize Call Response

    Streamline how requests are distributed and fulfilled with intelligent alert routing and presence-aware call cancellation that accelerate call response times and enable nurses to stay focused on their patients.

  • Enhance Patient Experiences

    Leverage advanced analytics and real-time visibility into rounding effectiveness, response times to patient requests, and staff utilization to identify gaps, benchmark performance, and continuously improve patient satisfaction across units and facilities.

Value

TigerConnect Nurse Call Customers Achieve Real ROI

18% Increase 

Patient Experience Domain Scores 

24% Reduction

Normal Patient
Calls

29% Reduction

Emergency Toilet
Calls

10% Increase

HCAHPS Response to
Call Lights

TC. Data on file, 2026. 

FEATURES

TigerConnect Pre-Hospital Features

Eliminate communication gaps between EMS and hospital staff with a secure, intuitive, and comprehensive pre-hospital communication solution

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Nurse Call Workflow Assignment Manager
Nurse Call Command Center Support
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Why TigerConnect

Why Consider TigerConnect?

More than 7,000 healthcare organizations trust TigerConnect

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  • Decatur Morgan logo white

    “Our team uses RTLS reporting to visualize nurse movement, uncover inefficiencies, and increase effectiveness of our clinical workflow — providing deeper insight into how our nurses are working and where we can improve.”

    Bryan Vest, MSN, RN
    Decatur Morgan Hospital

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Products

Maximize your care team productivity with the TigerConnect portfolio.  

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Workflows

Streamline clinical workflows throughout the patient journey. 

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See how TigerConnect helps 7,000+ healthcare organizations collaborate seamlessly across the hall or across the health system.

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Frequently Asked Questions

Your questions about nurse call systems, answered.

TigerConnect Nurse Call is a software-defined solution that delivers greater flexibility, centralized control, and long-term scalability compared to traditional hardware-centric systems. The result is improved reliability and a lower total cost of ownership without sacrificing clinical performance.

Yes. TigerConnect Nurse Call alerts can be sent to either TigerConnect’s secure messaging application or any third-party messaging application, including Epic Rover.

TigerConnect Nurse Call is vendor-neutral and able to connect to any EHR via standards-based HL7 integrations. Patient and care team data can both be pulled into TigerConnect Nurse Call from your EHR, and assignments created in TigerConnect Nurse Call can also be published back to your EHR to maintain a single source of truth.

Yes. TigerConnect offers UL 1069-compliant hardware in a tamper-proof form factor designed for behavioral health units in acute care, correctional, and other healthcare settings.

RTLS adds bed- and room-level presence awareness that brings additional context to nurse call workflows and analytics. By automatically recognizing when the appropriate caregiver enters a room, the system can support role-based silencing of requests, reduce unnecessary hardware interaction, and provide richer data around rounding effectiveness, responsiveness, and overall care flow visibility.

Routing and escalation are powered by TigerConnect’s foundational workflow orchestration engine, CareConduit. It ingests data from disparate clinical systems, applies configurable, rules-based logic, and delivers context-rich notifications to the appropriate caregiver — automatically escalating when necessary to ensure timely response.

Yes. TigerConnect Nurse Call includes advanced analytics and visualization tools that correlate patient request data, staff presence, and rounding insights to deliver a real-time view of responsiveness, workload distribution, and patient experience performance across units and facilities. TigerConnect Nurse Call uniquely correlates patient event and request data with patient perception feedback gathered from rounding to give a holistic view of patient experiences.