Case Study

Yale New Haven Hospital

Learn how Yale New Haven Hospital enhanced patient safety and streamlined alarm management using TigerConnect Alarm Management & Event Notification.

Yale New Haven Hospital Case Study

Yale New Haven Hospital, part of the Yale New Haven Health System, is an 850-bed facility committed to providing exceptional care across its numerous adult and telemetry units. In its pursuit of patient safety and operational excellence, the hospital identified alarm fatigue as a critical challenge, which posed risks to patient outcomes due to delayed or missed responses to critical alarms. 

To address this, Yale New Haven Hospital implemented TigerConnect Alarm Management & Event Notification. This solution integrated existing clinical systems—such as bedside monitors and nurse call solutions—into a unified workflow, enabling more efficient and reliable alarm management. The solution streamlined communication, allowing alarms to be routed to the appropriate nurse based on EPIC assignments, and reduced the volume of non-actionable alarms. 

By adopting TigerConnect, Yale New Haven Hospital achieved a remarkable 60% reduction in bedside alarm rates and an 8% decrease in alarms per bed, significantly improving the hospital’s workflow and patient care. 

“We’ve significantly reduced alarm fatigue and improved patient outcomes. TigerConnect allowed us to create interoperability between our clinical applications, enhancing patient safety.” 

Laurie Devin

Medicine Coordinator at Yale New Haven Hospital 

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Yale New Haven Hospital Case Study

Discover how Yale New Haven Hospital enhanced patient safety and reduced alarm fatigue by 60% with TigerConnect.