Case Study

Tufts Medical Center 

Discover how Tufts Medical Center transformed OR efficiency with TigerConnect and EHR integration.

Case Study Tufts Medical Center Preview

How Tufts Medical Center Improved First Case On-Time Starts by 70% 

Tufts Medical Center, a world-renowned academic medical center in Boston, serves a diverse population across New England and beyond. Like many large healthcare institutions, Tufts faced significant challenges in coordinating care across its teams, leading to inefficiencies in operating room (OR) workflows, delays in patient care, and staff frustration. 

To address these challenges, Tufts Medical Center implemented the TigerConnect Clinical Collaboration Platform, integrating it with their Epic EHR and adding TigerConnect Physician Scheduling. This solution enabled seamless communication, eliminated manual phone calls, and automated notifications to ensure the right provider was reached at the right time. The results were transformative: a 70% increase in OR first-case on-time starts, a six-minute improvement in OR turnover time, and streamlined communication that enhanced patient care and staff satisfaction. 

“TigerConnect is allowing physicians to do what they were trained to do and not be bogged down by inefficiencies.” 

Dr. Michael Davis, Associate Chief Medical Information Officer for Acute Care at Tufts Medical Center 

Case Study Tufts Medical Center Preview

Tufts Medical Center  Case Study

Learn how Tufts Medical Center achieved a 70% improvement in first case on-time starts and a 6 minute reduction in average OR turnover time with TigerConnect.