Author

Nikki Manuel

MSN, RN-BC, Clinical Consultant – Nikki Manuel is board-certified in Nursing Informatics and is passionate about simplifying clinical workflows for nurses, physicians, care teams, and other healthcare professionals. She has made significant contributions to the field of healthcare technology through her work with notable health systems. Nikki has invaluable experience navigating the complexities of healthcare organizations and healthcare technology to achieve sustainable performance improvement. Nikki is committed to providing healthcare professionals with the tools to manage more efficient clinical workflows and achieve better patient outcomes.

Blog

Switching Between Systems: The Need for Integrated Hospital Communication
ByNikki Manuel August 29, 2024September 11, 2024

Switching between multiple systems and applications is a common frustration for hospital staff, leading to inefficiencies, errors, and burnout. This blog explores the importance of integrated communication systems in healthcare, highlighting how solutions like the TigerConnect Clinical Collaboration Platform can streamline workflows, enhance patient care, and reduce cognitive load by minimizing the need for system switching.

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Blog

Stop Waiting for Callbacks: Streamlining Clinical Communication Through Improved Information Flow
ByNikki Manuel July 29, 2024September 11, 2024

Enhance patient care and hospital efficiency by optimizing clinical communication with streamlined information flow. Discover how the TigerConnect Clinical Collaboration Platform addresses common communication delays, reduces phone tag, and integrates seamlessly with EHR systems to improve patient transitions, minimize delays, and boost financial performance.

Read More Stop Waiting for Callbacks: Streamlining Clinical Communication Through Improved Information Flow
Blog

Barriers to Communication in Healthcare
ByNikki Manuel July 18, 2024September 10, 2024

Effective communication is crucial for quality patient care, yet numerous barriers can hinder this process, leading to negative outcomes like misdiagnosis and patient dissatisfaction. Key barriers include language and cultural differences, emotional and psychological factors, physical and environmental challenges, and systemic and organizational issues. Addressing these barriers through training, policy development, and technology integration, such as EHRs and clinical communication platforms, can enhance patient engagement and improve healthcare delivery.

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Blog

Contacting the Right Clinician: Solving the Miscommunication Crisis in Healthcare
ByNikki Manuel June 10, 2024September 10, 2024

Explore the critical issue of mis-contacting in healthcare. Learn how outdated schedules and communication barriers delay patient care and discover solutions to streamline clinical workflows with TigerConnect.

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Blog

Searching for Contacts Slows Patient Throughput and Reduces Quality of Care
ByNikki Manuel May 29, 2024September 10, 2024

Collaboration Waste is plaguing the healthcare industry. One example of inefficiencies slowing care coordination is the time providers waste searching for contacts. Learn how TigerConnect streamlines care team collaboration by eliminating the need to search for the right person on-call, saving valuable time and improving care quality leading to increased hospital capacity and revenue.

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Blog

How to Decrease Reimbursement Denials with Better Case Manager and Provider Communication
ByNikki Manuel August 30, 2023September 10, 2024

Learn why effective communication between case managers and providers is essential in reducing the fragmentation of patient care.

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Blog

5 Ways to Revolutionize Your Emergency Department Communication
ByNikki Manuel July 14, 2023July 30, 2025

Lack of real-time emergency department communication among healthcare professionals and a lack of integration with existing systems can affect an ED in several ways. Read the blog to learn 5 ways to improve ED communication.

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Blog

Top 3 Communication Challenges Nurses Face
ByNikki Manuel July 7, 2023October 22, 2024

TigerConnect worked with Becker’s Healthcare to survey 105 clinicians about communication at their organization. The results highlighted the challenges of nurse communication and demonstrated an unrealized need for workflow optimization.

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Blog

The power of TigerConnect: Improving Code Blue Workflows for lifesaving impact
ByNikki Manuel June 13, 2023October 22, 2024

In critical response scenarios, saving time saves lives. With modern clinical collaboration and communication (CC&C) solutions, hospitals can accelerate response times in code blue situations and increase the likelihood of patient survival to discharge.

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Blog

How to Develop a Nursing Care Plan for Your Hospital
ByNikki Manuel May 25, 2023July 30, 2025

Care plans are part of the core curriculum in most nursing schools. Yet, new hospital nurses often complain that despite all the hype and time spent learning how to make a nursing care plan, they never do it again after graduation. As a nursing leader, you might not have written one for a while, either. Why should you start now?

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