Emergency Department Workflows

Increase throughput and prevent overcrowding in the ED with automated workflows and role-based collaboration.

Emergency Department Workflows

Improve Patient Throughput in the Emergency Department & Beyond

  • Connect providers, staff, schedules, and patient data
  • Accelerate physician consults with automated notifications triggered from the EHR
  • Eliminate communication gaps and improve patient safety
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eBook

Better Emergency Care, Faster: Clinical Workflows for Accelerating Patient Throughput

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Emergency Department Workflows Improved With TigerConnect 

Better communication, better patient flow.

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ED Consult

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ED to Inpatient Transfer

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Trauma Response

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ED Stat Lab & Radiology

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IV Sedation

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ED Consult

Improve ED Throughput with Automatic Consult Notifications.

Speed up emergency department consult notification and reduce emergency department left without being seen (LWBS) rates by automatically connecting the ordering provider and on-call specialist in a patient-centered group message as soon as a consult is placed in the EHR.

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Webinar

Breaking Through Bottlenecks: How Sharp Memorial is Improving Emergency Department Workflows

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ED to Inpatient Transfers

Reduce Emergency Room Crowding with More Efficient Patient Transfers.

Easily facilitate patient transfers between the ED and receiving inpatient unit to improve patient flow. Quickly find and communicate with the right provider, easily share patient details pulled from your EHR, and automatically activate the admission team when an order is placed. 

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Infographic

How to Increase ED Capacity by 20% With Faster ED to Inpatient Transfers

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Transforming hospital emergency department workflow and patient care
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Trauma Response & Pre-admit Integration to EMS

Expedite Emergency Department Triage.

Accelerate emergency department triage by conducting a TigerConnect video call with EMS, entering patient demographics into the EHR, and activating the trauma response team – all before the patient arrives in the emergency department.

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Podcast

Time is Tissue: Streamlining Clinical Communication at UMMS

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ED Stat Lab & Radiology

Respond Faster with Instant Alerts for Critical Test Results.

Increase care team responsiveness by automatically notifying providers when critical test results are available. TigerConnect integrations prioritize and route diagnostic test results notifications to the appropriate care team members as soon as results are posted in the EHR or LIS.

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Infographic

How to Speed STAT Lab Turnaround Time by 54 Minutes

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IV Sedation

Save Time by Activating Response Teams with a Single Tap.

Quickly activate pre-defined teams to coordinate IV sedation in a group message with the IV sedation team, specialist on-call, and radiologist.

Healthcare’s Most Powerful Communication & Collaboration Solution

Built for the way you work.

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Seamless Communication

HIPAA-compliant communication across the hall and across the health system.

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Custom Teams

Instantly collaborate with pre-defined teams consisting of the appropriate on-call roles.

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Interoperable & 100% Cloud-Based

System integrations ensure the right information is routed to the right providers at the right time.

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Role-Based Communication

Functional roles auto-populate from your physician schedules.

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Easily Find Who’s On Call

Scheduling integration makes it easy to find on-call providers, even if you don’t know their name.

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Real-Time Data & Alerts

Pull patient data into conversations and get context-rich alerts from your EHR and other clinical systems.

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See TigerConnect in Action: Automate Your Emergency Department Consult Workflow

Watch this short product demo to see how TigerConnect automates physician consult notifications in the emergency department.

Why Consider TigerConnect?

More than 7,000 healthcare organizations trust TigerConnect.

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“As the ED Unit Clerk, TigerConnect has helped me be able to obtain the information I need to be able to record with each admission. I am able to get that information out to the floor faster.”

Emergency Department Unit Clerk

Wayne Healthcare

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“As the ED Unit Clerk, TigerConnect has helped me be able to obtain the information I need to be able to record with each admission. I am able to get that information out to the floor faster.”

Emergency Department Unit Clerk

Wayne Healthcare

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Recommended Resources

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Case Study

Trinity Health System 

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Case Study

Mount Nittany Health

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All Resources

Webinars, Datasheets, Events, Case Studies, Reports & More

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Frequently Asked Questions

The first step in the workflow of the emergency room is triage, which is the process of assessing the severity of a patient’s condition. A triage nurse will ask questions about the patient’s condition or injury, gather information about the patient’s medical history, check the patient’s vital signs, such as heart rate, blood pressure, and body temperature. Triage helps ensure that patients with the most severe emergencies are seen first.  

We can improve emergency department workflows by improving communication with an integrated clinical communication and collaboration platform that gets the right information to the right person at the right time. Clinical communication and collaboration platforms enable real-time communication between care team members and enable them to share critical patient information such as treatment plans, medical history, and medications.  

The workflow process in a hospital, or clinical workflow, includes the steps involved in delivering care to a patient. Workflows will vary based on patient conditions as well as practices at the specific facility.  The National Institutes of Health define clinical workflows as holistic processes involving a range of tasks carried out by multiple people and facilities to deliver care. Each task may require one or multiple people – taking place sequentially or simultaneously. This seamless and timely information flow is essential for care teams to collaborate effectively, make informed decisions and ensure patients receive quality care.  

The five levels of triage are used to prioritize patients based on the urgency of their medical condition. This classification helps healthcare providers make quick decisions about the order in which patients should receive care. The five-level triage system is commonly used in emergency departments and is often based on the Emergency Severity Index (ESI). The 5 levels of triage are as follows: Level 1: immediate and life threatening, Level 2: Emergency, could become life threatening, Level 3: Urgent, not life threatening, Level 4: Semi-urgent, not life threatening, and Level 5: Non-urgent, needs treatment when time permits.