Secure Communication Software for Skilled Nursing Facilities

Skilled Nursing Facilities

Easing patient transitions while improving quality of care.

Addressing Challenges of Skilled Nursing Facilities

Skilled nursing facilities face considerable challenges in an ever-changing environment. These include a shifting patient population, changes in healthcare regulations, and the transition to a value-based care system – not to mention keeping staff and residents safe during a pandemic or other crisis.. Oftentimes, poor communication can be the single largest barrier to improving patient care. Some of the most common challenges skilled nursing facilities face include:

Quality and timeliness of care
Readmission rates

Length of stay
Patient satisfaction

Speed of admission,
discharge, and transfer

Skilled Nursing Facility Workflows Solved

Admission, Discharge & Transfer Management

Review, gather, and reconcile important patient information throughout transitions of care.

Fewer Medical Errors During Patient Transfers

Leverage group messaging and automated role assignments to ensure complete information – results, past conversations, and consult recommendations.

Prevent Readmissions

Opening up communication between care providers, residents, and family members can provide immediate responses to issues that are easily treatable. Consistent consults and communication keep residents on the path to healing.

Patient Follow-Up Post-Discharge

Reach out to discharged patients via video, voice, or text message.

Reduce Medication Errors

Simplify existing complex medication regimens through the real-time, digital exchange of medication information and pharmacy orders. Receive text messages directly from the pharmacy for refills or prescription requests. Save time, reduce errors, and improve your team’s efficiency.

Improve Clinical Documentation

Clinical documentation is the cornerstone of reimbursement. Not having the right supportive information can cost you dearly in the future and affect your overall rating. With regulations constantly changing, capturing documentation is crucial. Keep all your communication in one place.

The TigerConnect Solution

For skilled nursing facilities, communication is key for outstanding transitional care. TigerConnect’s mobile messaging and communication software can help by improving staff coordination, enhancing workflows, and connecting with family members. Care providers and administrators at the SNF can better track admissions, quickly facilitate transfers and discharges, and coordinate with primary care providers and families. The specific, up-to-date information users need can be accessed and acted upon using TigerConnect, all while remaining HIPAA-compliant.

TigerConnect can help improve metrics related to:

Lack of/incorrect information from hospitals around admissions, discharges, and transfers
High staffing and operating costs
Clinical and support staff turnover
Unsecured communications
Reducing medication errors
Patient and staff safety