Trinity Health System

Trinity Health System used TigerConnect to improve patient throughput, resulting in:

  • 86% reduction in left without being seen (LWBS) rates 
  • 0.9-day reduction in length of stay 
  • 46% improvement in sepsis bundle compliance.  

 

Real Results with TigerConnect

Company Overview

Trinity Health System is part of CommonSpirit Health, one of the largest nonprofit health systems in the U.S. with more than 1000 care sites in 21 states, coast to coast, serving 20 million patients in big cities and small towns across America.

Challenges​

“We had a lot of relay systems where you call an answering service, or you page somebody, or you call through the nurse, or the doctor might communicate through the nurse. We had many difficulties with patient flow due to the number of calls that were being made and the wrong people being called.”

Dr. Matthew Colflesh
Chief Medical Officer, Trinity Health System

Results

Testimonials

“If you get patient flow right, then you get your Left Without Being Seen (LWBS) right. We were in the 7% range, and we dropped that over the course of time with TigerConnect. We got as low as 1.5%.”

Dr. Matthew Colflesh
Chief Medical Officer, Trinity Health System

Solution

TigerConnect Clinical Collaboration Solution

Trinity Health System  is part of CommonSpirit Health, one of the largest nonprofit health systems in the U.S. with more than 1000 care sites in 21 states, coast to coast, serving 20 million patients in big cities and small towns across America.

Resources

Case Study

Trinity Health System Improves Patient Flow with Clinical Collaboration

Learn how Trinity eliminated layers of wasted steps, delays in making connections with team members and obstacles to care coordination with TigerConnect

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