2020 Survey Report: The State of Patient Engagement

Survey Confirms Pandemic Greatly Impacts Adoption of Virtual Care and Telehealth Solutions

We asked more than 2,000 patients and 500 clinicians across the United States about their experiences with patient engagement, virtual care, and telehealth. Download this report to learn about these findings and much more:

Patients are pleased with telehealth and intend to continue using it, with 87% reporting that they are either satisfied or very satisfied with their experience — 80% indicated they are interested in continuing to use telehealth.

Providers saw significant increases in video consults (73%), phone usage (54%), and secure texting (20%) and expect to see a lasting increase in use, even after the current pandemic subsides.

Join us as we review the full results of our survey and uncover insights into where patient engagement stands today, where things are headed, and what steps you should take to optimize both clinical and financial outcomes.

Hosted by:
-Carolina Ibarra, Principal, Strategic Services, TigerConnect
-Jorge Jeffery, Data Scientist & Researcher