With several care and retirement living centers, Concordia Lutheran Ministries needed a way to improve real-time communication among their care teams in their Home and Community Services line of businesses.
Concordia sought a comprehensive communication solution that would enable them to increase productivity, improve patient satisfaction, and communicate effectively across teams. TigerConnect addressed these concerns and also helped to speed up their everyday communication and internal processes. By connecting in-house staff with in-field staff Concordia can relay information more quickly and conveniently, and receive more timely responses. Additionally, with staff sing TigerConnect in their daily workflows, they now have more time to spend attending to patients.