How Sharp Memorial Hospital modernized its ED workflows and communications

When inefficient workflows and antiquated communications tools are added to an already-stressful emergency department (ED) environment, physician burnout increases, and both staff and patient satisfaction plummets.  

In a March Becker’s Hospital Review webinar sponsored by TigerConnect, Jessica Carlson, MSN, RN, clinical nursing support manager at Sharp Memorial Hospital in San Diego, described her organization’s workflow and communication challenges, how TigerConnect helped resolve these difficulties, and the results Sharp Memorial has achieved.