TigerConnect Clinical Collaboration Platform – Standard Supports Major EHR Platform Integrations; Waterbury Hospital Securely Texts Directly From EHR

Integrating TigerConnect Clinical Collaboration Platform – Standard with their EHR (Electronic Health Record) platform, clinicians can now make more rapid and informed care decisions.

SANTA MONICA, CA (September 23, 2014) – TigerConnect Clinical Collaboration Platform – Standard, the leader in secure, real-time messaging for the enterprise, today announced integrations with major EHR platforms including Cerner and PointClickCare, making it the most widely integrated secure texting platform available. Health care providers are integrating TigerConnect Clinical Collaboration Platform – Standard into their EHR systems to extend the platform capabilities beyond the desktop and provide a secure vehicle for sharing patient information from the EHR to smartphones in a HIPAA-compliant way.

Prior to integrating TigerConnect Clinical Collaboration Platform – Standard, Waterbury Hospital – a 357-bed hospital in Connecticut with nearly 15,000 inpatient visits a year and more than 2,000 employees – was using their Cerner EHR on a standalone basis to create and deliver clinical notifications based on patient data in the EHR. However, by integrating TigerConnect Clinical Collaboration Platform – Standard with their Cerner platform, Waterbury’s EHR users can now easily route notifications and patient alerts through TigerConnect Clinical Collaboration Platform – Standard saving time and accelerating response times.

“We needed a way to notify physicians of important clinical information when they are not actively interacting with the electronic medical record,” said Don MacMillan, Assistant Director of Information Systems at Waterbury Hospital. “Our community physicians do not carry hospital issued beepers so we needed something more mobile and intuitive. We identified Tiger Text as an important application to improve clinical care as it incorporates asynchronous clinical alerts into our community physicians’ mobile devices. We’re now able to instantly notify care teams of a request for consult, critical lab results, completion of imaging and other studies ordered stat, and vital sign thresholds indicative of a septic infection. With TigerConnect Clinical Collaboration Platform – Standard linked to our EHR, staff can better engage our community physicians and improve patient safety and throughput.”

“We’re thrilled to see Waterbury Hospital leverage TigerConnect, our open API, to integrate their existing EHR platform technology with TigerConnect Clinical Collaboration Platform – Standard,” said Brad Brooks, TigerConnect Clinical Collaboration Platform – Standard co-founder and CEO. “By integrating TigerConnect Clinical Collaboration Platform – Standard with their EHR, they’ve unlocked enormous potential to transmit patient information securely, automate critical alerts, forward notifications to care team members’ mobile devices and more importantly, do so without risk. We expect to see several more healthcare organizations leverage our platform to improve patient care.”

With any EHR system, certain data simply cannot be protected in a HIPAA-compliant manner when shared over mobile networks. TigerConnect Clinical Collaboration Platform – Standard bridges this gap as it safely encrypts EHR data including PHI (Protected Health Information) and eliminates security risks. Additionally, TigerConnect Clinical Collaboration Platform – Standard accelerates communication between physicians and nurses by delivering instant alerts so care teams can coordinate and react to patient needs faster and more effectively. By using TigerConnect Clinical Collaboration Platform – Standard for EHR notifications, care teams can make much more informed and rapid workflow decisions.

Benefits of EHR platform integrations with TigerConnect Clinical Collaboration Platform – Standard include:

  • Automated EHR Alerts Delivered Via Mobile – TigerConnect Clinical Collaboration Platform – Standard enables EHR-created alerts to automatically route to physicians’ and other clinician’s mobile devices. These rule-based triggers alert care teams about critical lab results, vital sign thresholds, consult order notifications, and other critical notifications.
  • HIPAA Complaint Data Transmission – EHR notifications are mobile-enabled and can include detailed PHI without violating HIPAA. TigerConnect Clinical Collaboration Platform – Standard’s 256-bit AES encryption lets healthcare professionals share patient data with confidence by securing transmissions both at rest and in transit so sensitive information remains protected.
  • Email Forwarding via TigerConnect Clinical Collaboration Platform – Standard – Users can securely forward emails containing sensitive patient information and records from the EHR platform and receive it as a TigerConnect Clinical Collaboration Platform – Standard message directly on their mobile device.
  • ‘Read’ and ‘Delivery’ Confirmations – Users can quickly determine if a doctor has received and read an EHR notification sent via TigerConnect Clinical Collaboration Platform – Standard with delivery and read confirmations, providing significant improvements in workflow efficiency.

 

About TigerConnect Clinical Collaboration Platform – Standard
TigerConnect Clinical Collaboration Platform – Standard is the leader in secure, real-time messaging for the enterprise. TigerConnect Clinical Collaboration Platform – Standard’s encrypted messaging platform keeps communications safe, improves workflows, and complies with industry regulations. Developed to address the security needs, BYOD policies, and message restrictions in the enterprise, TigerConnect Clinical Collaboration Platform – Standard is committed to keeping mobile communications secure, private and impermanent. More than 5,000 facilities, and five of the top ten largest for-profit health systems in the nation, including leading organizations Universal Health Services and Community Health Systems, rely on TigerConnect Clinical Collaboration Platform – Standard to comply with HIPAA and replace unsecured SMS text messaging that leaves protected health and other confidential information at risk. For more information visit
www.linkedin.com/company/tigertext, www.facebook.com/tigertext, or www.twitter.com/tigertext.

For press inquiries, please contact:
PR Manager
TigerConnect Clinical Collaboration Platform – Standard
Kristin@tigertext.com
Tel: 310-401-1820 Ext. 316

* TigerConnect’s TigerText Essentials®, TigerFlow®, TigerFlow+ Plus®, TigerSchedule®, TigerTouch® and TigerTouch+ Plus® products are now called TigerConnect Clinical Collaboration Platform (Standard, Pro & Advanced), Physician Scheduling, and Patient Engagement. Please contact us for more information.