End-to-End Encryption in Text Messaging: Security, Awareness, and Viable Solutions for Healthcare Professionals

By: Ashley Booth & Steve Spearman; January 28, 2015 (Featured on HealthSecurity Solutions)

In a survey conducted last summer regarding the economic impact of ineffective communication in professional health services, findings show that the primary intra-office communication issues listed by healthcare professionals were twofold: the inefficiency of pagers and the forbiddance of text messaging. In terms of security, text messaging historically has not been a viable option for professionals to communicate due to the risk of potentially exposing protected health information (PHI) to security threats. (For instance, most texting platforms are unencrypted.)…

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