Many long-standing medical practices have built a legacy of trust and clinical expertise in the communities they serve. However, that doesn’t mean they should cling to outdated business practices.
Tall Grass Orthopedics in Topeka, Kansas, has both a rich history and a commitment to progress. Founded more than 60 years ago, Tall Grass Orthopedics tends patients’ musculoskeletal needs in a state-of-the-art environment focusing on friendly, compassionate care.
When Brad Rea joined the team as a practice administrator, he immediately recognized an opportunity to upgrade the practice’s cumbersome communication processes. Implementing TigerConnect Physician Scheduling delivered immediate benefits and empowered Tall Grass Orthopedics to improve efficiency and streamline communications.
Tall Grass Orthopedics
Tall Grass Orthopedics relied on an antiquated, paper-based on-call scheduling process that burdened care providers and hospital partners. All physician scheduling requests were submitted via paper forms, with schedule updates sent out manually in emails to each hospital or clinic served.
Rea managed call scheduling in a prior role, so he knew Tall Grass Orthopedics was overdue for an upgrade. He consulted with colleagues for advice on physician scheduling software for clinics to find the right fit for Tall Grass Orthopedics. Through his outreach, Rea learned that TigerConnect Physician Scheduling earned high marks for its combination of top-notch technology and exceptional customer service.
Although some physicians had less experience with software, they saw the time-saving potential offered by TigerConnect Physician Scheduling. Soon after implementation, clinicians recognized the convenience of having “anytime, anywhere” call scheduling access. Rea praised the solution for making his day-to-day workload easier and improving communications between providers, staff, and outreach locations.
TigerConnect Physician Scheduling has become an integral part of Tall Grass Orthopedics’ operations and delivers impressive benefits every day:
Healthcare has always been a high-intensity discipline, but today’s practices are experiencing unprecedented change. As Tall Grass Orthopedics learned, outmoded practices that rely on paper and manual intervention aren’t viable in today’s fast-paced healthcare world.
Physician scheduling software can make an immediate and sustained impact on any practice. Not only does automated software ensure accuracy and improve on-call physician scheduling fairness, but it also enhances productivity, reduces burnout, and makes it easy to communicate with multiple hospitals.
As an added benefit, practices can redirect time spent on scheduling to improving care and building relationships with customers.
Look no further than TigerConnect Physician Scheduling. Read the complete case study for more details on how advanced on-call scheduling transformed how Tall Grass Orthopedics schedules and communicates with providers and partners.