3 Ways Ambulatory Surgery Centers Can Benefit from Patient Engagement

  • ricardo-estrada

    3 Ways Ambulatory Surgery Centers Can Benefit from Patient Engagement

    When it comes to outpatient surgical care, ambulatory surgery centers (ASC) are becoming a reliable choice for patients with less critical surgical needs. It’s estimated more than half of all outpatient surgical procedures in the United States are currently handled...

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  • ricardo-estrada

    CIO Guide to Better Patient Satisfaction

    Many healthcare organizations use portals to communicate with patients, which are cumbersome and don’t provide the best user experience needed for efficient provider-to-patient communication. Patients prefer having a direct conversation with their physician without having to deal with downloading an...

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  • ricardo-estrada

    How to Leverage Communication and Data to Improve Patient Handoffs

    How to leverage communication and data to improve patient handoffs

    The patient handoff process is a sensitive period, rife with potential error. According to the Joint Commission, most serious medical errors involve miscommunication during patient handoffs between providers and care settings.¹ Whether transitioning care to another shift, team, or organization,...

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  • will-oconnor

    How healthcare communication disconnects impact patient outcomes

    How healthcare communication disconnects impact patient outcomes

    In healthcare, timely communication is essential for patients to receive necessary—sometimes lifesaving—care. However, patients often engage with multiple professionals who can work across various departments, geographies, or organizations. Naturally, it is easy for delays in communication or even miscommunication to...

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  • ricardo-estrada

    Webside Manner: The Key to Improving Patient Experiences

    Webside Manner: The Key to Improving Patient Experiences

    The Connected Care Team podcast recently had the pleasure of speaking with Brent Steineckert at Sharp HealthCare. As the Director of Access, Electronic Health Records, and Health Information, Brent oversees the integration of technology and clinical operations to make his...

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  • julie

    Transforming & Optimizing the Nursing Environment at Decatur Morgan

    National-Nurses-Week-Blog-Header

    Clinical interruptions, incessant unfiltered patient alarms and alerts, and extensive documentation – these are all things that inhibit nurses from providing the best patient care and can cause burnout. Unfortunately, these issues are the norm at most hospitals and healthcare...

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  • julie

    Let’s Talk About Clinical Interruptions and How We Can Help

    Today’s acute care nurses are carrying a heavy burden, punctuated by an ever-increasing workload, high patient-to-staff ratios, not to mention the significant impact of the COVID-19 pandemic. This burden is compounded by longstanding challenges associated with distractions, stressful shifts, workplace...

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  • tigertextadmin

    Demand for a Chief Patient Experience Officer

    Over the last 25 years, technology wizards have conjured noteworthy changes in healthcare operations through powerful technologies, such as: Electronic Health Record (EHR) systems Telehealth Big Data Artificial Intelligence (AI) Wearable devices that track and record health data 3D printing...

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  • julie

    Why Telehealth Isn’t Enough and the Virtual Care Strategy You Need to Solve It

    Why Telehealth Isn’t Enough and the Virtual Care Strategy You Need to Solve It

    For better or worse, the coronavirus pandemic brought with it a once-in-a-generation opportunity to not only test, but to also successfully deliver new care-delivery models. As a result, telehealth and other forms of virtual care are here to stay. Key...

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