Webside Manner: The Key to Improving Patient Experiences

  • ricardo-estrada

    Webside Manner: The Key to Improving Patient Experiences

    Webside Manner: The Key to Improving Patient Experiences

    The Connected Care Team podcast recently had the pleasure of speaking with Brent Steineckert at Sharp HealthCare. As the Director of Access, Electronic Health Records, and Health Information, Brent oversees the integration of technology and clinical operations to make his...

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  • chris-lowder

    4 Ways Patient Engagement Makes Patient Outreach Better

    4 Ways Patient Engagement Makes Patient Outreach Better

    40 - 80 percent of the medical information provided by healthcare practitioners is forgotten immediately. Almost half of the information that is remembered is incorrect. In the status-quo patient-provider relationship, communications between patients and physicians can feel like a one-way...

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  • karri

    HIMSS22: Connection, Equity, and The Patient Experience

    HIMSS22: Connection, Equity, and The Patient Experience

    The annual HIMSS22 conference in Orlando, FL, was a welcome return to in-person events with insightful sessions covering healthcare topics, such as data and information, health equity, and the patient experience. Healthcare industry leaders gathered to "reimagine health" amid the...

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  • chris-lowder

    Improving Patient Transfers with Better Communication and Collaboration

    Improving Patient Transfers with Better Care Communication

    A 2020 study by CRICO Strategies showed that one-third of malpractice claims were caused by a failure in healthcare communication. Gaps in communication are one of the biggest causes of delays in patient transfers – leading to delays in treatment...

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  • julie

    Let’s Talk About Clinical Interruptions and How We Can Help

    Today’s acute care nurses are carrying a heavy burden, punctuated by an ever-increasing workload, high patient-to-staff ratios, not to mention the significant impact of the COVID-19 pandemic. This burden is compounded by longstanding challenges associated with distractions, stressful shifts, workplace...

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  • will-oconnor

    Streamlined Referrals Improve the Patient Experience

    Streamlined-Referrals-Patient-Experience-Blog-Header

    Recently at TigerSummit, Angeline Cosca, Chief Information Officer of Steinberg Diagnostic Medical Imaging Centers, delivered a presentation centered on improving the patient experience and eliminating conflict by streamlining a hospital’s referral process. Based in Southern Nevada, Steinberg Diagnostic Medical Imaging...

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  • will-oconnor

    6 Ways to Improve Transfer Center Communication Inefficiency

    The patient journey is not always a one-and-done. It can often include a few stopovers at different facilities – the emergency department, ICU, skilled nursing facilities, and others. This is especially true for older patients and those with chronic conditions...

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  • julie

    Why Telehealth Isn’t Enough and the Virtual Care Strategy You Need to Solve It

    Why Telehealth Isn’t Enough and the Virtual Care Strategy You Need to Solve It

    For better or worse, the coronavirus pandemic brought with it a once-in-a-generation opportunity to not only test, but to also successfully deliver new care-delivery models. As a result, telehealth and other forms of virtual care are here to stay. Key...

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  • will-oconnor

    TigerConnect Patient Engagement Is Telehealth Simplified

    With the rapid and devastating spread of COVID-19, one thing is for sure: the age of telehealth is here and it’s not going away. While the Department of Health & Human Services moves swiftly to establish broader guidelines around this...

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  • chris

    How to Successfully Launch a Healthcare Communication Platform

    Whether you’ve decided to implement a healthcare communication platform or are still assessing its value for your organization, you should be aware of what an implementation will require. This article is a summary of recommendations from leading vendors in the...

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