CIO Guide to Better Patient Satisfaction

ricardo-estrada 12 16, 2022

Many healthcare organizations use portals to communicate with patients, which are cumbersome and don’t provide the best user experience needed for efficient provider-to-patient communication. Patients prefer having a direct conversation with their physician without having to deal with downloading an...

cheryl 11 09, 2022

This year, the annual National Association for Home Care and Hospice (NAHC) Conference took place in St. Louis, MO. The conference theme focused on connection and explored ideas to help attendees reach their patients in truly authentic and meaningful ways....

will-oconnor 10 12, 2022

For years, physicians and hospitals have relied on hard copies, charts, and paper notes to keep track of patients and treatments. Yellow sticky notes, clipboard charts, and whiteboards were often the go-to method for storing and sharing data. But the...

ricardo-estrada 08 03, 2022

The patient handoff process is a sensitive period, rife with potential error. According to the Joint Commission, most serious medical errors involve miscommunication during patient handoffs between providers and care settings.¹ Whether transitioning care to another shift, team, or organization,...

melody 05 11, 2022

Clinical communication and collaboration (CC&C) solutions are vital for enabling real-time healthcare communication between care teams, administrative staff, and patients. CC&C solutions enhance clinical workflows for nurses, physicians, and other healthcare members. Enhancing clinical workflows delivers numerous benefits to healthcare...

julie 04 14, 2022

Since 1978, Hosparus Health has provided hospice and palliative care to patients in Kentucky and Indiana. They are a fully accredited, non-profit organization providing medical care, grief counseling, pain management, and much more for patients and families facing serious and...

peggydenness 03 16, 2022

Recently, Will O’Connor, M.D. sat down with Dr. Shafiq Rab to talk about how Tufts Medicine, formerly Wellforce, Inc., is using TigerConnect Clinical Collaboration solutions to connect physicians, nurses, and patients for greater efficiency and care delivery. As Chief Digital...

will-oconnor 10 07, 2020

Ineffective communication practices hold many healthcare organizations back. Administrators may be reluctant to invest in new technology, but they may not realize that continuing to operate with communication inefficiencies can lead to more medical errors, higher costs, and even lower...

julie 09 09, 2020

In the Peer Recovery program at RWJBarnabas Health, timing is everything. Fast intervention and patient data accessibility are vital for quickly setting substance use disorder patients on the road to recovery. With over three million patients treated each year, however,...

chris 02 19, 2020

Whether you’ve decided to implement a healthcare communication platform or are still assessing its value for your organization, you should be aware of what an implementation will require. This article is a summary of recommendations from leading vendors in the...