CIO Guide to Better Patient Satisfaction

ricardo-estrada 12 16, 2022

Many healthcare organizations use portals to communicate with patients, which are cumbersome and don’t provide the best user experience needed for efficient provider-to-patient communication. Patients prefer having a direct conversation with their physician without having to deal with downloading an...

will-oconnor 12 02, 2022

Healthcare has come a long way, but advancements like electronic health records (EHR) are limited in functionality. EHRs were designed as a record-keeping source for patient information and billing purposes. They cannot serve as an adequate communication platform for healthcare...

melody 08 15, 2022

In recent years the healthcare industry has endured significant staff shortages, increased patient volumes, and rising expenses. Increased pressure has led to four significant threats to patient outcome and total revenue: system-wide inefficiencies, tool complexity, care team burnout, and ineffective...

melody 12 31, 2021

Over the last year, clinical communication and collaboration solutions have garnered significant attention from healthcare organizations to streamline care coordination. Clinical collaboration posts were among our most popular blog posts in 2021. As we get ready for the new challenges...

will-oconnor 05 10, 2021

As health systems expand, healthcare leaders may question whether or not their clinical communication and collaboration (CC&C) solution will adapt as their organization and processes continue to evolve. In addition to technology considerations, healthcare IT and clinical leaders must consider...