Creating a Fair Call Schedule Begins with a Policy – Scheduling

amy 07 16, 2018

Belonging to a group medical practice has many advantages such as one physician not having to manage and regulate the office, the schedule, and the employees. Instead, everyone helps out and shares responsibilities, including on-call duties. The practice can set...

amy 06 27, 2018

The typical answers I hear to this question are "It follows all our rules”, or “All the Doctors are happy”, and the ever-popular “It’s fair”. What does that mean, really? How do you describe fairness and happiness within the confines...

amy 02 10, 2014

Can you say these about your Physician On-Call scheduler? If yes, please submit him for the Call Scheduler of the Year Award! "Well, the tallies are nice to have, but not necessary. Our providers trust the scheduler is right; they...

amy 11 26, 2013

What are three things all successful schedulers and physicians seem to have in common? Strong personalities Great political / inter-personal instincts A thick skin Successful Schedulers and Physicians want to do the right thing, in the best way possible. They...

amy 03 12, 2013

Which of the tools in your bag of tricks should you use when? What is the difference between a Master Template, a Scheduling Pattern, and On-Call scheduling Rules? There are three basic ways to cover the ground to get your...

amy 01 27, 2013

On-Call Scheduling software that includes Provider Requests, Holiday History, and Holiday Reports can allow you to forecast your Holiday schedule and make everyone happier. Some of the “hottest” discussions about On-Call take place regarding Holiday coverage. It’s not too early...

amy 12 24, 2012

What can you do to ensure your on-call Schedule is on the plus-side of the "package?" It's no secret that the on-call schedule has a huge impact on the quality of Physician family and office life. Because time is scarce...

amy 11 13, 2012

Planning for a new On-Call Scheduling system needs to include more than the cut-and-dried process and timeline to accomplish tasks. The people-factor can have a huge impact on the success of your project! In a continuation of the previous article,...

amy 10 12, 2012

When best-intentioned providers try to come up with scheduling methods to meet their needs, but they cannot (or will not) change those ideas when confronted with the reality of generating a repeatable schedule... you can be sure the scheduler will...

amy 09 04, 2012

How can you guarantee objectivity, fairness, and transparency in your on-call schedules? In the past, paper calendars and excel documents made "gaming" difficult to detect. Auditing was inaccurate and time-consuming since schedules were generally created by hand from scratch each...