Electronic Health Records (EHRs) are central to putting the patient first. A good EHR system gives physicians, and nurses access to the accurate, up-to-date, and complete information they need to provide expert healthcare.
One issue with using EHRs is integrating them with the sheer amount of information flowing into and out of the central medical record. Every diagnostic or lab test result, treatment plan, piece of medical history, chart update, image, communication, or consultation result needs to be properly logged and recorded, so it’s instantly retrievable and understandable.
You can see the problem here — the vast number of systems, applications, people, and third parties that integrate with EHR services exponentially increases complexity. With so much information being exchanged, it’s easy to lose sight of the person at the center of this data deluge — the patient.
We need to step back and ask, “How can we design EHR systems and service integrations that put the patient first?”
At TigerConnect, we believe it’s a case of balancing four areas — patient, technology, staff, and communications.
Prioritizing the Patient throughout EHR Integration
This sounds obvious, but it’s surprisingly easy to overlook. Every decision about EHR system design and integration should put patient needs front and center.
Select the Right EHR Integration Services Technology
There are dozens of EHR systems and thousands of ways for them to integrate with all the other interdependent technologies you use. As you transform into a Real-Time Health System and focus on value-based care, your technology must keep up.
Train Staff in Proper EHR Use
Technology is only part of the puzzle. Your physicians, nurses, other care providers, and third parties all need to input, update, and retrieve information in a consistent way.
Get a Comprehensive Clinical Communication and Collaboration System in Place
Communications and collaboration are essential to patient-centered care. Unfortunately, EHR systems are not designed for quick, easy, actionable communication. You need a comprehensive, secure Clinical Communication and Collaboration (CC&C) system like TigerConnect that fully-integrates with and works alongside your EHR. It will revolutionize your healthcare communications.
Bring these four areas together and one thing is certain — you will be putting the patient first. A properly-integrated EHR service, centered on the patient and using the right technology with properly trained staff, supported by a powerful communications platform will transform healthcare service provision.
To learn more about TigerConnect and our integration solutions, visit our website.