TigerText´s secure messaging platform conforms to all the administrative, physical and technical safeguards enacted in the HIPAA Security and Privacy Rules, and helps organizations achieve HIPAA compliance with remote wipe.
Remote wipe is a function that allows administrators to remove any message related to electronically protected health information from an authorized user´s personal mobile device when a potential security risk is identified.
Scenarios in which a remote wipe would be necessary include:
In each of these scenarios, an administrator can remove all communications which contain links to encrypted data stored on the organization’s secure servers and prevent future access to protected health information by removing the user from the system.
Messages containing links to protected health information can be assigned lifespans so that they delete automatically after a pre-determined length of time. This function further reduces the risk if a breach of protected health information may occur and reduces an organization´s exposure to a potential fine for the mishandling of confidential patient data.
As fines levied by the US Department of Health and Human Services are “per patient record, per device,” the dollar amount of the fines can quickly escalate. Having the ability to assign message lifespans is essential to reducing a healthcare organization´s financial liability, especially as the rules for determining whether or not a breach has occurred changed in the Final Omnibus Rule of 2013.
A breach will now be presumed to have occurred unless the party considered responsible can demonstrate that protected health information was not compromised, whereas before the responsibility was on the US Department of Health and Human Services or the patient to prove that it had. When healthcare organizations achieve HIPAA compliance with remote wipe and message lifespan features, the risk of a financial penalty is virtually eliminated.
The remote wipe and message lifespan features on TigerText’s secure messaging platform promote administrative control of user activity and ensure HIPAA compliant text messaging. However, they are just two of the security features integrated into TigerText´s secure messaging platform. If you would like to learn how you can achieve HIPAA compliance with a remote wipe to safeguard the integrity of electronically protected health information, please contact us or arrange a free demo.