CIO Guide to Better Patient Satisfaction

ricardo-estrada 12 16, 2022

Many healthcare organizations use portals to communicate with patients, which are cumbersome and don’t provide the best user experience needed for efficient provider-to-patient communication. Patients prefer having a direct conversation with their physician without having to deal with downloading an...

will-oconnor 12 02, 2022

Healthcare has come a long way, but advancements like electronic health records (EHR) are limited in functionality. EHRs were designed as a record-keeping source for patient information and billing purposes. They cannot serve as an adequate communication platform for healthcare...

john-elms 11 16, 2022

The data universe is growing at unprecedented speed, with an estimated 2.5 quintillion bytes created, captured, and shared every day. Experts predict this number to increase by more than 180 zettabytes by the end of 2025. While digital information enables...

cheryl 11 09, 2022

This year, the annual National Association for Home Care and Hospice (NAHC) Conference took place in St. Louis, MO. The conference theme focused on connection and explored ideas to help attendees reach their patients in truly authentic and meaningful ways....

chris-lowder 11 02, 2022

The healthcare industry suffers from a frightening amount of medical errors due to miscommunication. These preventable errors can lead to poor patient outcomes, avoidable costs, and malpractice cases. In addition, care teams can feel frustrated and burned out when communication...

myron 10 26, 2022

As technology advances quickly, healthcare organizations face additional challenges in ensuring patient privacy and the security of their information. In fact, security and compliance questions are the main barrier to the fast adoption of digital technology within the healthcare industry....

melody 10 17, 2022

Delivering top-notch care and achieving positive patient outcomes have become more difficult since the pandemic. Increased pressure on care teams has led to strained communication, stress, burnout, and preventable errors due to ineffective communication. With these obstacles, many organizations are...

will-oconnor 10 12, 2022

For years, physicians and hospitals have relied on hard copies, charts, and paper notes to keep track of patients and treatments. Yellow sticky notes, clipboard charts, and whiteboards were often the go-to method for storing and sharing data. But the...

justin-wampach 09 28, 2022

For physicians and other caregivers, every second counts. There are more patients than ever before in the healthcare system. Hospitals increasingly face overcrowding, and doctors are asked to do more with less. Healthcare providers don’t have enough hours in the...

will-oconnor 09 14, 2022

Hospital worker shortages have drastically changed how hospitals operate and handle their resources. Without an adequate number of care team members and other essential hospital personnel, existing care providers work harder and faster in an increasingly chaotic environment. Without the...