Will O'Connor M.D., CMIO at TigerConnect

Will O’Connor is an orthopedic surgeon by trade. He brings significant clinical experience and extensive knowledge of the inefficiencies plaguing our healthcare system from outdated technology to outmoded processes. He has helped large health systems, academic medical centers, and community hospitals leverage secure healthcare communication and collaboration to advance their clinical and financial goals. Will also specializes in strategic planning, consulting, client delivery, and thought leadership across the healthcare industry.

  • Will O'Connor M.D., CMIO at TigerConnect

    The Next Phase of Clinical Communication Has Arrived

    It is astounding that in 2017 so many hospitals and health systems still communicate like it is 1997. This topic is explored in a blog post from last year introducing TigerConnect Clinical Collaboration Platform - Pro, but it is surprising...

    Read More »
  • Will O'Connor M.D., CMIO at TigerConnect

    Supporting a Growing Industry: Home Health

    supporting a growing industry home health

    It’s no secret that the home health industry is growing. While our aging population plays a significant role, seniors are also choosing more and more to remain at home for longer. According to Home Care Daily, the industry is expected...

    Read More »
  • Will O'Connor M.D., CMIO at TigerConnect

    Mobile, Integrated Clinical Communications Improves Efficiencies

    Nurse On The Phone

    The transition to value-based payment has predominantly focused on preventive care, patient engagement, and other ways to improve care quality. While keeping patients healthy and out of the hospital is becoming increasingly more cost-effective, hospitals and health systems often overlook...

    Read More »
  • Will O'Connor M.D., CMIO at TigerConnect

    The Next Evolution in Clinical Communications is Here

    Nurses

    Healthcare organizations today are under enormous pressure to deliver high-quality care in a more efficient way. As the industry shifts to value-based care, legacy technology systems designed a decade or two ago are highly inefficient and challenge healthcare organizations to...

    Read More »
  • Will O'Connor M.D., CMIO at TigerConnect

    Can you afford a $650,000 HIPAA Violation Fine?

    Is your organization sending PHI via mobile devices? You’d better check because if they are and get caught, you could face a HIPAA violation fine. Recently, the U.S. Department of Health and Human Services fined a Philadelphia-area healthcare organization $650,000...

    Read More »
  • Will O'Connor M.D., CMIO at TigerConnect

    TigerConnect Clinical Collaboration Platform – Standard for Hospice and Home Care

    TigerConnect Clinical Collaboration Platform - Standard helps hospice and home care teams stay in touch, even while on the move. Providers can message across iOS, Android, and desktop computers to talk from anywhere, all while keeping sensitive information safe and...

    Read More »
  • Will O'Connor M.D., CMIO at TigerConnect

    Improved Eligibility and Authorization Requests Solve Collections Problem

    If you thought patient debt was already high, it is about to get worse. In 2010, patient debt was $65 billion dollars, but it is projected to rise to $200 billion in 2019. Between employers offering higher deductible plans and...

    Read More »
  • Will O'Connor M.D., CMIO at TigerConnect

    Rise of the Bots in Healthcare

    Today, TigerConnect launched HealthBot, the first platform solution for building chatbots in healthcare. Having spent the last two decades in Silicon Valley, I wanted to shed some light on our approach to chatbots in the context of the broader technology...

    Read More »
  • Will O'Connor M.D., CMIO at TigerConnect

    Joint Commission’s Decision Marks a Wake-Up Call for EHRs

    whats next fpr ehrs notecard on keyword

    Effective immediately, the Joint Commission has approved secure messaging solutions, like the platform products offered by TigerConnect, for sending and receiving physician orders. For all healthcare stakeholders - and in particular product managers and software developers at the leading EHRs...

    Read More »
  • Will O'Connor M.D., CMIO at TigerConnect

    Texting During a CyberAttack

    With the recent spree of ransomware attacks unfolding in hospitals throughout the country, one thing is clear: a dependence on all-in-one software systems makes hospitals especially vulnerable during unexpected system outages. MedStar Health recently learned this hard lesson when a...

    Read More »