Customer privacy and cybersecurity are critical issues for most industries, but none more than healthcare. Thanks to the Health Insurance Portability and Accountability Act (HIPAA), health data is highly protected. It’s also the most valuable data on the black market,...

I work on the EHR project team at an academic medical center. Over the past 23 years, I’ve helped design, build, and support data flows among unrelated homegrown and vendor database systems. I appreciate data standards! They make my job...

Yes, we still have nurses, and yes, we still have computers. And Electronic Health Record (EHR) systems and Meaningful Use incentives and cloud computing. And of course, we have a lot of unhappy clinicians, driven to flammable frustration by inefficient...

In an effort to combat COVID-19, a growing number of healthcare organizations have begun to incorporate virtual care options into their services. As these organizations implement new technologies, they are faced with new guidelines and regulations that can be complex...

Therapeutic communication techniques are a standard part of nurse and therapist training. That makes sense, because: Nurses spend more time with hospital patients than do other clinicians Many patients require extensive physical, occupational, or speech therapy to complete their healing...

The terms “telehealth” and “telemedicine” are often used interchangeably. You can quickly find many articles and posts and even large healthcare organizations that say this is fine. But the terms have different meanings, and after you finish reading this article,...