• Cheryl McKay, PhD, RN, Nurse Executive Accountable Care

    Clinical Integration Best Practices for Improved Patient Care

    Clinical Integration Best Practices for Improved Patient Care

    Now that electronic medical records have finally replaced old school paper records in a file cabinet, health information technology (HIT) and clinical system integrations have become a cornerstone for effective care coordination [2]. Clinical integration enables care coordination across providers,...

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  • Cheryl McKay, PhD, RN, Nurse Executive Accountable Care

    Simplifying Care Team Collaboration at Geisinger

    Simplifying Care Team Collaborating at Geisinger

    Founded more than a century ago, Geisinger is a regional health system that includes primary care and specialist practices, trauma centers, and hospitals. Because of the complex, distributed nature of Geisinger's clinical operations, effective communication is vital. Working with TigerConnect...

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  • Cheryl McKay, PhD, RN, Nurse Executive Accountable Care

    How to Advocate for Better Communication Technology for Nurses

    Happy National Nurses Week! May 6th marks the beginning of National Nurses Week, the annual observance that recognizes the countless contributions nurses make to the healthcare community. This year’s theme is “4 million reasons to celebrate” in honor of the...

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  • Cheryl McKay, PhD, RN, Nurse Executive Accountable Care

    Top 4 Sessions to Attend at the American Organization of Nurse Executives (AONE)

    Aone 2019 Annual Meeting

    Each year, thousands of nurse leaders travel from around the country to attend the American Organization of Nurse Executives (AONE) Annual Conference. This year, the conference is being held in sunny San Diego from April 10-13, where attendees will be...

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  • Cheryl McKay, PhD, RN, Nurse Executive Accountable Care

    Putting the Patient First – EHR Integration

    Putting the patient first with EHR integration

    Electronic Health Records (EHRs) are central to putting the patient first. A good EHR system gives physicians, and nurses access to the accurate, up-to-date, and complete information they need to provide expert healthcare. One issue with using EHRs is integrating...

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  • Cheryl McKay, PhD, RN, Nurse Executive Accountable Care

    How to Improve Hand Off Communication In Nursing for Better Patient Handoffs

    How to improve patient handoff communications

    In the fast-paced environment of modern healthcare, good hospital communication is critical to patient outcomes and quality of care. Nowhere is this more evident than when handing over a case to another shift, team, or organization. An effective patient handoff...

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  • Cheryl McKay, PhD, RN, Nurse Executive Accountable Care

    The Cost of Miscommunication in Healthcare

    The Cost of Ineffective Communications in Healthcare-Image of Stethoscope resting on money

    We all know that effective clinical communication is central to delivering good healthcare outcomes. Get your workplace communications right and you enhance patient treatment, build strong teams, and reduce inefficiencies. Get healthcare communications wrong and you risk harming patients, damaging...

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  • Cheryl McKay, PhD, RN, Nurse Executive Accountable Care

    Care Teams Communication is Key to Success

    Healthcare Teams' Key to Success: Communication

    They say it takes a village to raise a child; the same can be said when caring for a patient. The bedside nurse and the physician may be the primary caregivers in charge of the patient. However, it truly takes...

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  • Cheryl McKay, PhD, RN, Nurse Executive Accountable Care

    Webinar Recording: 11 Communication Tips to Get An Hour Back in Your Day

    TigerText Webinar Recording

    As nurses, we understand your passion for caring for patients at the bedside, as well as the exhaustion that can accompany you each day. We developed our most recent webinar with you, the nurses in mind, and each use case...

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