• Brad Brooks, CEO of TigerConnect

    Hospital Revenue and Patient Satisfaction Aren’t Mutually Exclusive

    Hospitals have faced immense challenges since the start of the COVID-19 pandemic. To combat the spread of the disease, follow social distancing guidelines, and accommodate incoming COVID patients, many outpatient facilities were shut down and elective procedures were postponed or...

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  • Brad Brooks, CEO of TigerConnect

    TigerConnect, Critical Alert Join to Deliver Care Collaboration

    TigerConnect Acquires Critical Alert

    For years (even back when a pandemic was something you read about in a book or learned about from watching Contagion), the US healthcare system has faced a nursing shortage. And now, during the COVID-19 crisis, there is significant and...

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  • Brad Brooks, CEO of TigerConnect

    2020 Year in Review: TigerConnect Continues to Grow

    As 2020 comes to a close, we might all agree that this has been a year unlike any other in recent history. As a healthcare technology company, we have witnessed firsthand the impact of COVID-19 on our industry. However, with...

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  • Brad Brooks, CEO of TigerConnect

    Our Promise of Timely Communication for Prompt Patient Care during COVID-19

    Our Promise of Timely Communication for Prompt Patient Care during COVID-19

    COVID-19 has been named a pandemic by the World Health Organization. TigerConnect has been closely tracking Coronavirus (COVID-19) and the impact it continues to have on healthcare organizations in the U.S. and around the world. Understandably, we are seeing a...

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  • Brad Brooks, CEO of TigerConnect

    Outcomes, Operations, and Opportunities

    How TigerConnect customers use our platform to improve patient care.

    In Healthcare you are frequently starting or finishing a shift and need to inform or reach a rotating cast of people who affect your ability to complete your task. Multiply this by dozens of patients across a wide array of...

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  • Brad Brooks, CEO of TigerConnect

    Introducing TigerConnect

    Introducing Tigerconnect

    “What's in a name? That which we call a rose. By any other name would smell as sweet." -- Shakespeare Seven years ago I founded TigerText with my physician brother with the idea that while our US healthcare system is...

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  • Brad Brooks, CEO of TigerConnect

    It’s 2018 and I’m Optimistic about Healthcare

    Cheers to a great 2018

    I watched the horror movie Get Out the other night and laughed to myself as it struck me as an ironic metaphor for my seven-year journey in Healthcare IT. The movie premise depicts a guy who has started to get...

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  • Brad Brooks, CEO of TigerConnect

    TigerConnect Values: Empathy & Thoughtfulness Set Staff up for Success

    A sense of urgency pushes TigerConnect staff to quickly achieve their goals

    Earlier this year, the People Operations department at TigerConnect initiated a recognition program for both our employees and our values. On the week of their anniversary at TigerConnect (or “Tigerversary”, as we like to call it), employees elaborate on which...

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  • Brad Brooks, CEO of TigerConnect

    Clinical Communication Must Evolve to a System of Record, Display and Action to Improve Efficiency

    Originally published in Becker's Hospital Review It’s no secret that electronic health records (EHRs) still do not fit well with clinical workflows. This means providers often wait until the end of their shift to enter data, which leads to stale...

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  • Brad Brooks, CEO of TigerConnect

    Healthcare – Thy Enemy is Toil!

    I was recently reading an e-book published by Google that details how they manage their worldwide server operations when I came across an amazing term they use internally – “Toil.”  Google describes Toil as “the kind of work that tends...

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