• Amy Engebretson, Senior Customer Project Manager

    Making a Fair Physician On-Call Holiday Schedule – Scheduling

    Holiday-Shift-blog

    Physicians seeking new jobs are increasingly citing lifestyle issues as critical factors when making decisions about where to practice. Consistently ranked first among such issues is call duty. To help maintain a realistic schedule among your physicians that keeps them...

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  • Amy Engebretson, Senior Customer Project Manager

    6 Important Qualities of a Master Physician Scheduler: the Ultimate Diplomat – Scheduling

    Why the Ultimate Diplomat? Because, in the words of Daniele Vare, "Diplomacy is the art of letting someone have your way!" Clinics and medical specialties depend on their schedulers to perform several important functions, including generating the on-call schedule for...

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  • Amy Engebretson, Senior Customer Project Manager

    What Does a Good On Call Physician Schedule Look Like? – Scheduling

    The typical answers I hear to this question are "It follows all our rules”, or “All the Doctors are happy”, and the ever-popular “It’s fair”. What does that mean, really? How do you describe fairness and happiness within the confines...

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  • Amy Engebretson, Senior Customer Project Manager

    zRedirect – Let’s Just Sit on the On-Call Schedule for Now – Scheduling

    In pursuit of saving scheduling time creating, editing, and communicating the perfect on-call schedule for your physicians, are you tempted to “hide” your future schedules until they are absolutely perfect? Have you purchased software to help you, but are you...

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  • Amy Engebretson, Senior Customer Project Manager

    3 Things to Look for Regarding On-Call Schedule Tallies – Scheduling

    We know "equal" is always fair until it's not... such as when sharing on-call with another Group or scheduling part-time Physicians. We also know spread needs to be pretty even throughout the scheduling time period. However, if the spread is...

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  • Amy Engebretson, Senior Customer Project Manager

    Make Your Master On-Call Views Less Complex – Scheduling

    Many times a complex on-call schedule from a large multi-specialty group or hospital is made up of several specialties combined into one large on-call schedule (master call schedule). This is a great view for those who need to reference all...

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  • Amy Engebretson, Senior Customer Project Manager

    Do You Trust Your On-Call Scheduler? – Scheduling

    Can you say these about your Physician On-Call scheduler? If yes, please submit him for the Call Scheduler of the Year Award! "Well, the tallies are nice to have, but not necessary. Our providers trust the scheduler is right; they...

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  • Amy Engebretson, Senior Customer Project Manager

    Call Scheduling Software and “Teflon” Implementation – Scheduling

    Remember Teflon, the “non-stick” coating for cookware? It is also a nickname for political situations when criticism or responsibility cannot be made to stick. When it comes to physician call scheduling software implementation failures within healthcare systems or multi-specialty clinics,...

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  • Amy Engebretson, Senior Customer Project Manager

    Leadership Lessons From Nelson Mandela – Scheduling

    “What is the end I seek, and what is the most practical way to get there?” - Nelson Mandela This blog entry isn’t so much about On Call scheduling, the scheduling process, or implementing the on-call scheduling software. It is...

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  • Amy Engebretson, Senior Customer Project Manager

    Insanity Defined: the On-Call Schedule – Scheduling

    What are three things all successful schedulers and physicians seem to have in common? Strong personalities Great political / inter-personal instincts A thick skin Successful Schedulers and Physicians want to do the right thing, in the best way possible. They...

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