News and Press Releases

Read about TigerConnect's latest news in healthcare communication
  • Industry Voices — From pagers and fax machines, healthcare moves slowly to modern communications

    Industry Voices — From pagers and fax machines, healthcare moves slowly to modern communications Originally posted in FierceHealthcare Communication is happening everywhere in healthcare — at every handoff and patient interaction, information is being exchanged. Unfortunately, many healthcare professionals are...

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  • 90% Healthcare Providers Still Rely on Fax Machines, Posing Privacy Risk

    Despite the availability of more secure messaging platforms and other technologies, 90 percent of healthcare still relies on fax machines, according to a new TigerConnect report…

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  • Is It 1970 or 2019? Nine in 10 in Healthcare Industry Still Using Fax Machines, Survey Finds

    Despite living in a mobile-reliant society, healthcare organizations rely heavily on landline phones to communicate, according to a new report by TigerConnect, a healthcare communication platform. The new survey finds that healthcare organizations are still heavily reliant on 1970s technology, with 89 percent using fax machines and 39 percent using pagers.

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  • The Best Business Books, According To The Founders Of Rising Tech Companies

    Originally posted in Forbes

    Forbes contributor Tom Taulli talked to eight entrepreneurs to find out what books they’ve read and recommend. Brad Brooks, the CEO and Founder of TigerConnect was a source of inspiration for the piece – recommending one of his favorite business books – Thinking in Bets. The book, written by world-class poker player Annie Duke, offers readers insights into how to make smarter decisions when you don’t have all the facts.

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  • Physician Fatigue in the EHR Era

    Originally posted in First Report Managed Care

    Electronic health records have been blamed as a significant source of physician frustration and even burnout. Is it possible for managed care leaders to turn this technology from a burden to a boon?

    TigerConnect’s CMIO, Will O’Connor, MD, comments on this important issue, explaining that EHRs are all about clicking and coding, which is not what patients need and it’s not what physicians need to deliver quality care…

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  • TigerConnect Named a Top Technology Company in Santa Monica

    Originally posted in The Tech Tribune

    SANTA MONICA, Calif. – April 24, 2019 –TigerConnect was named a top 10 technology company in Santa Monica by The Tech Tribune.

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  • HIPAA-Compliant Email and Messaging: The Benefits of a Multipronged Approach

    Originally posted in HealthTech Magazine

    Email platforms such as Microsoft Office 365 remain an important mode of communicating with and sharing information about patients. But is email HIPAA-compliant?

    The Health Insurance Portability and Accountability Act of 1996 Privacy Rule governs how healthcare organizations use, disclose and protect patients’ personal health information. It also covers business associates, including cloud services and email providers, that handle protected health information on their behalf.

    As long as a HIPAA-covered entity secures a business associate agreement with an email provider such as Microsoft, email can comply with HIPAA rules.

    That said, a BAA alone doesn’t guarantee HIPAA compliance.

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  • 5 Reasons Why Communication Breaks Down During Care Transitions

    Originally posted in Medical Economics

    This article was authored by Brad Brooks, CEO of TigerConnect.

    Office-based primary care physicians (PCPs) often bear the brunt of responsibility for ensuring their patients avoid readmission after transitioning from a hospital or post-acute care facility. In many cases, however, preventable readmissions are a result of communication breakdowns between the hospital and the physicians in the community…

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  • Creating an Integrated Healthcare Ecosystem Through Mobile Communication Technology

    Originally posted in Healthcare Financial Management Association

    This article was authored by Brad Brooks, CEO of TigerConnect.

    Healthcare delivery is a highly mobile activity: Physicians, nurses, and ancillary care staff are constantly on the move. To communicate and access the data they need to deliver safe and effective care, providers often must do even more walking, usually to a computer workstation, telephone, or hallway, but nearly always further away from the patient…

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  • Strong Referral Network Integrity Requires Continuum-Wide Communication and Data Sharing

    Originally posted in The American Journal of Managed Care

    This article was authored by Will O’Connor, MD, the chief medical information officer of TigerConnect.

    Millions of patients are referred for specialized services each year, but as many as 45% will never make it to the referred-to clinic or hospital. Missed referrals and other appointments account for more than $150 billion in lost revenue and wasted time for healthcare organizations and costs nearly $1 million per year per employed physician…

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  • TigerConnect CMO Featured in Female Health IT Leaders to Know List

    TigerConnect CMO Featured in Female Health IT Leaders to Know List Originally posted in Becker's Hospital Review Technology is a crucial part of hospitals and health systems across the U.S. It is used by clinicians during medical procedures, plays an...

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  • How IT can help support successful ACO performance

    Originally posted in Health Data Management

    Innovation Care Partners (ICP), a TigerConnect customer, made headlines earlier this year when their ACO model was among a few that met Medicare Shared Savings Program (MSSP) expectations, joining 31 percent of ACOs in meeting benchmarks and earning substantial savings. One way ICP is driving down costs is through better care coordination in the emergency department leveraging TigerConnect. ICP integrated the Orion Health HIE to TigerConnect to provide clinicians with real-time status alerts on patients. With this innovative integration, PCPs, care coordinators, and transition care managers are all alerted immediately when an ICP patient registers at the emergency department or for an inpatient admission.

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Increase in physician burnout from high number of messages doctors received about patients’ electronic health records closely linked to burnout before the pandemic.

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