Telehealth nursing is what is known now as healthcare counseling over the phone. As technology advances, telehealth nursing capabilities are improving to allow nurses to reach patients, educate individuals about their condition, monitor patient health, and interact with patients using computers, telephony, and visual equipment.
Telehealth nursing occurs when a caregiver – usually a nurse – uses connected technology to deliver care and provide instruction or guidance to a patient. The patient is generally in a remote, off-site location, typically far removed from the clinician. Care is provided over a long distance, usually to rural areas. In other cases, people in underserved areas can receive care where there may not be adequate care otherwise.
“Telehealth nursing” also is known generically as “telehealth” and “telepractice” – interchangeable terms used widely throughout healthcare. Providers (nurses) who offer care to patients via telehealth technology are from all care settings and able to connect with patients anywhere there is an Internet connection. Telehealth nursing can also be used for supporting a patient with chronic conditions, like diabetes or heart disease, where the nurse can check-in at scheduled intervals to encourage and motivate a patient to stay on track regarding a recommended protocol.