The primary reason to replace pagers with secure texting is efficiency. Pagers are notoriously inefficient as they require the recipient of a message to phone in and complete the communication. Paged messages can be missed and there is typically no accountability for messages sent over a paging system.
Paging is also inherently insecure. Anybody can read a message if the pager is left unattended or inadvertently communicate confidential information – either by sending a reply message on a two-way pager system or via an unsecure channel of communication such as an SMS or an email.
Many healthcare organizations are aware of the security risks associated with paging, and have implemented a secure texting solution to replace pagers. This has the benefits of improving efficiency and message accountability, while also complying with industry regulation relating to patient security and privacy.